SHIPPING & DELIVERY POLICY

Order Processing

Orders are usually processed within 1–3 business days after confirmation.

Delivery Timeline

  • Metro Cities: 3–5 Business Days

  • Other Locations: 4–8 Business Days

  • Remote Areas: Up to 10 Business Days

Delivery timelines may vary during festive seasons, sales, or unforeseen circumstances.

Shipping Charges

  • Free Shipping on orders above ₹1,999

  • Orders below ₹1,999 may attract a nominal shipping fee displayed at checkout.

Cash on Delivery (COD)

  • COD is available across eligible pin codes.

  • COD may not be available for high-value orders above ₹5,000.

Tracking

Customers will receive tracking details via email, SMS, or WhatsApp once the order is dispatched.

Incorrect Address

Kumar Saree Palace shall not be responsible for delays or delivery failures resulting from incorrect customer information.